How to Build an App Like DubaiNow? Process, Features, Cost, and Revenue Model

Sudeep Srivastava September 27, 2024

In recent years, Dubai has seen a surge in the popularity of all-in-one service apps, which streamline various daily activities into a single platform. These apps are becoming increasingly sought-after as they provide immense convenience, allowing users to access a multitude of services ranging from bill payments to license renewals without the hassle of using multiple apps or websites. This trend is part of an expanding digital transformation in the city that is paving the way for enhancement of quality of life and increased efficiency through technology.

DubaiNow app stands out as a leading example of how an app can leverage this growing market. It offers over 50 essential services across different categories to the users, making it an indispensable tool for residents and visitors both. By offering a user-friendly interface and a comprehensive array of services, DubaiNow helps the users in meeting their diverse needs while also helping them in driving the digital economy forward. This has also set a benchmark for similar platforms to follow in its footsteps and get maximum RoI.

As the UAE application development software market is set to reach an astonishing value of $0.67bn by 2029, major business owners are aiming to leverage this evolving landscape and if you are one of them, the overall cost to build an app like DubaiNow should be among your primary considerations. Understanding the factors that influence development costs is crucial to planning your investment effectively and maximizing the return on your investment.

To give you a brief idea, the overall cost to develop an app like DubiaNow can vary from $40,000 to $300,000. There are several factors that can further influence the overall development budget including the complexity of the design, the features to be integrated, the location of the hired app development team, etc., the details of which we will discuss later in the blog.

In this blog, we will help you understand everything related to the financial and operational scope of developing an app like DubaiNow and the strategic planning required to bring such an ambitious app to market. So, let’s dive right into the details.

Decoding DubaiNow App: A Small Glimpse into the App that Offers it All

Before we explore the overall cost associated with DubaiNow app development, let’s get equipped with some foundational information about this user-favorite application.

With over 1 million users, the DubaiNow app is a relevant government services app that allows the users in Dubai to avail relevant services all the way from transportation, health, education, housing, to bill payments, and much more.

This is the first and only mobile app from the Dubai government that gives users access to services from both the public and private sectors. The goal of the app is to provide users with an exceptional and helpful experience for all government interactions, all in one place, with the highest level of safety and hassle-free service.

DubaiNow app screens

Many business owners are already starting to invest in response to the pressure for digital transformation to efficiently reach clients with their goods and services. Users can access over 250 services by taking the help of the DubaiNow application.

Eleven essential aspects of daily living in Dubai are included in the app: travel, education, security and justice, health, driving, bill payment, residence, religion (Islam), and housing. Considering its utility, the DubaiNow app was recognized in the Seamless Middle East 2022 Awards “Best Digital Government Experience” category.

The success of the DubaiNow app that has integrated over 250 services into one platform, highlights the vast potential for businesses to leverage similar technology to enhance efficiency and user satisfaction. This popularity underscores the importance of digital transformation, presenting a valuable opportunity for businesses to invest in multifunctional apps to maximize their return on investment.

Cost Breakdown to Build an App Like DubaiNow

The cost to make an app like DubaiNow can vary significantly based on several factors. These include the complexity of the app, the technology used, any third-party integrations, and the specific features you want to include.

Additionally, how you plan to monetize the app can also influence the cost. Generally, you can expect to invest anywhere from $40,000 to $300,000, depending on how advanced and user-centric you want your app to be. Based on the complexity of the app, the table below provides a clear understanding of the average cost of developing an app like DubaiNow.

Type of App	Cost
Simple App	$40,000 to $60,000
Moderate App	$60,000 to $100,000
Complex App	$100,000 to $300,000

Factors that Determine the Cost of Building an App Like DubaiNow

We have already spoken about how the cost to build an app like DubaiNow depends on several factors. Let us look at the factors affecting the cost to build the DubaiNow app in detail below:

Factors Affecting the DubaiNow App Development Cost

UI/UX Design

One of the key components of creating an app like DubaiNow that further defines its overall success is a well-defined UI/UX approach. To improve total user engagement and retention, the app needs to have a smooth UI/UX design. Additionally, the cost of developing something like the DubaiNow app is directly impacted by the numerous testing processes you need to correctly create the app according to the specified criteria.

App Platform

The underlying platform also affects the overall DubaiNow app development costs. You can decide whether to design a cross-platform app or an iOS or Android app for your company. Each of these platforms has different budgetary requirements based on different factors.

We would suggest you start with a single platform initially and move to cross-platform software once the app finds popularity in the market. This will keep the budget under check at the beginning.

Size of the Development Team

Another factor that directly affects the cost to build an app like DubaiNow is the size of the team you employ. You can either hire a team of freelancers or an in-house team to develop your app. Another option is to partner with a specialized company.

It is advised that you outsource your app development project to a qualified app development company. They can assist you in gaining traction in the market, putting things into perspective, and initiating effective communication to maximize your app development budget.

Location of the Development Firm

The cost to create an app like DubaiNow is also influenced by the development company’s location. Compared to the hourly development rates in the UAE, U.K., or U.S., the hourly rate of development in regions such as Asia are generally more economical.

Furthermore, outsourcing to regions like Asia can also help you develop an app that thoroughly adheres to the regulatory compliances, is technically sound and comes at an optimized budget without compromising on the quality. The approximate rate of development according to different regions is given below:

Location	Hourly Development Rate
Asia	$25-$40
Australia	$70-$90
UAE	$60-$65
U.S.	$95-$100
Western Europe	$80-$90
Eastern Europe	$50-$55

Maintaining the App

The cost to make an app like DubaiNow is partly determined by how well the mobile app is maintained. It is crucial to take significant steps to guarantee that the app performs flawlessly across all platforms and provides optimal performance.

You need to allocate your budget to guarantee the app is error-free. The total maintenance cost also involves adding new technologies and updates to the application.

Choosing Tech Stack

A successful mobile app is integrated with a strong tech stack. To differentiate the app from your competitors in the market, it is crucial to build it using the latest technologies. Selecting the appropriate tech stack has a big impact on the cost to build an app like DubaiNow as well as their functionality since more complex or newer technologies might result in higher costs.

List of Features

The app’s feature list is one of the most crucial elements that can assist you in estimating the app development cost. Generally speaking, the cost of developing an app increases with the number of features it has. Your app needs to have a distinct feature set that makes it stand out from the competition to be successful in the marketplace.

Ensuring Regulatory Compliance

It is crucial to make sure your app complies with all applicable legal and compliance-based regulations. This is particularly true for apps that handle sensitive user data, like finance or healthcare industries.

The development process and expenses might be greatly impacted by compliance with standards like GDPR, HIPAA, or local data protection legislation. These may require additional security features and data handling processes.

What Features Should Be Incorporated in an App Like DubaiNow?

DubaiNow is an app that offers a range of services, making everyday tasks convenient for residents and visitors of Dubai. By integrating various functionalities, the app serves as a one-stop solution for numerous needs, ranging from bill payments to license renewals. Let’s explore some of the must-have features of the DubaiNow app that you can consider including in your business application:

Features for the Admin

Features for the Admin Side of the App Like DubaiNow

Analytical tools: You can include analytical tools to monitor transaction data, usage trends, and user interactions. With this, you get insights into user behavior, preferences, and development opportunities. Create reports to track the effectiveness of the app, customer satisfaction, and performance of the app.

User registration form: Provide a user registration form that asks for name, contact information, and ID, among other necessary information. Use robust authentication methods, such as two-factor authentication, to grant secure access to the app and protect user data.

Third-party integration: You can collaborate with third-party service providers to link their systems and facilitate smooth data flow. These can be utility companies and healthcare providers. Thanks to this integration, convenience would be increased by enabling users to access and administer every service from a single app.

Real-time alerts: Establish a notification system to let users know about important updates, service changes, and impending deadlines. Notifications may include the launch of new services, changes in government policies, document approvals, or reminders regarding the DubaiNow app. Also, ensure that you make it possible for users to change their notification preferences.

Integrating payment gateways: To enable easy bill payment, fees, and other financial transactions, you should integrate a safe and intuitive payment gateway. Offer a variety of payment options, including direct bank transfers, online wallets, and credit/debit cards. Include automated receipts and payment reminders for the user’s convenience. For a smooth payment process, you must, therefore, employ specialized developers who can add a secure payment gateway.

Catalog of government services: Include a comprehensive list of all available government services, arranged according to categories such as utilities, banking, healthcare, and education. Users should be able to easily explore and choose the services they require by accessing each service’s description, requirements, and related documents.

Support and feedback: Include a feedback feature so that users may rate, comment on, and offer suggestions on how to make the app better. You can offer a custom support channel as well to help users with their questions or technical problems, like an AI-powered chatbot or customer service hotline.

Features for the User

Features for the User Side of the App Like DubaiNow

Personalized profile and dashboard: Create a dashboard that is easy to use and that appears on the main screen when you log in. Relevant data, including impending transactions, bill payments, and personalized recommendations, should be shown on the dashboard. Allow your users the option to manage personal information and personalize their profiles.

Support for multiple languages: To serve a diverse population, you must add support for several languages. For this accessibility, you can include language preferences in the user profile settings and provide translation options for forms, notifications, and service descriptions.

Uploading documents: Permit your users to upload required documents straight through the app. Some of these documents are evidence of identity, residency documents, and educational certifications. Install a safe document management system so that uploaded documents can be stored and checked. Notification of any pending document verifications or extra requirements must be sent to users.

Reminder for bookings and appointments: Include a function that allows users to make flight bookings, appointments with government agencies, including contacting licensing offices or healthcare providers. Permit users to send reminders via email or push alerts after they choose their preferred time and date.

Perform transactions: Permit users to perform transactions and make service requests directly from the app. Users should be able to submit e-forms, request government certifications, renew licenses, apply for visas, and pay utility bills, among other things. For every transaction, give detailed instructions, checklists of necessary documents, and real-time status updates.

Steps to Create an App Like DubaiNow

Now that you are aware of the features and cost to build an app like DubaiNow, it’s time to learn how it’s built. Here is a gist of the DubaiNow app development process to inspire your own app!

Researching the Market

Study the market and find out what the user wants. Finding out all you can about competitors is crucial to one-up them. Research trending topics that can help you identify some unique selling propositions for your application.

Defining the Objectives

Choose the features you want to provide and the government services you want to integrate. Clearly define your app’s goal, scope, and target user base.

Collaborating with Government Bodies

Form alliances and work together with appropriate governmental bodies to obtain access to their APIs, data, and services. Recognize the rules and specifications related to integrating government systems. Make sure to follow privacy and data security requirements.

Designing User Interface

Make wireframes and develop your app’s UI/UX design. Make sure the user interface is simple to use and intuitive. Users should be able to complete tasks and explore the app with ease. Keep in mind the various user groups’ accessibility needs and make sure the design is visually appealing.

Developing Backend

Provide the backend infrastructure needed to manage data storage, user authentication, and integration with external services and government systems. To protect sensitive user data, partner with an app development company that can incorporate secure methods for user authentication, encryption, and data transfer.

Developing Frontend

Create your app’s front end, which includes the user interface, interactive elements, and user flows. Use programming languages and frameworks for creating apps, such as Flutter and React Native. Also, make sure to implement a responsive design to guarantee cross-device compatibility.

Integrating API

To facilitate data interchange and access to government services, integrate with third-party APIs and government systems. Establish safe data transmission procedures and make sure your system works with the APIs that the relevant governments have given.

Implementing Secure Payment Gateway

Incorporate a safe payment gateway so that users can pay fees and invoices. Ensure that all payment industry standards are followed and encryption measures are integrated into practice.

Testing the App

Before deployment, make sure the app is functioning as expected by performing a thorough test. Perform usability testing to find and fix any problems. Test the app on a variety of hardware, operating systems, and network configurations to ensure a flawless user experience.

Deployment and Launch

As you get the app ready for deployment, make sure it complies with all policies and specifications. Make app store listings with eye-catching posters, app icons, and descriptions. Create a launch plan to draw attention to the app and increase user awareness.

Harnessing Appinventiv’s Expertise to Fuel Your App

If you have any doubts about the DubaiNow app development cost, we hope we have cleared them all in our comprehensive analysis and you can make an informed decision now!

Getting the help of a leading mobile app development company in Dubai like Appinventiv can give you a headstart on your competitors. We deeply understand the unique aspects of the Middle East market, which is essential when developing apps that stand out. Our team knows how to handle the specific requirements and challenges of this region, ensuring that your app is both effective and compliant with local regulations.

We are proud to have worked with major brands like Hukoomi, KFC, IKEA, Adidas, Pizza Hut, and innovative startups such as Edfundo in the Middle Eastern market. This experience across various industries shows our ability to customize our approach for each client, ensuring that every app we develop meets their unique needs and goals.

Partnering with us is simply more than just hiring an app developer but also about getting a partner who is invested in your success. We can offer you our technical expertise as well as strategic advice and continuous support to help your app succeed in the competitive Dubai market and beyond. Get in touch to turn your app idea into a reality that truly connects with users.

FAQs

Q. How long does it take to create an app like DubaiNow?

A. The overall time frame to develop an app like DubaiNow might fall somewhere between 3 months to more than 9 months. Complex apps might even take more than one year to come to fruition. This timeline is based on several factors such as the complexity of the app, the number of features, integration points, and the efficiency of the development team. Each phase of the project, from planning and design through development and testing, contributes to the overall duration.

Q. What is the overall cost to build an app like DubaiNow?

A. The overall cost to build an app like DubaiNow can vary from $40,000 to $300,000. There are several factors that can impact the development budget including the overall complexity of the app, the features to be integrated, the technology stack used, the location and size of the hired app development team, etc.

Q. How does DubaiNow make money?

A: The revenue model for apps like DubaiNow has scope for multiple sources like:

Partnership with service providers: DubaiNow app partners with various service providers, integrating their services into the app. These partners pay a fee to be featured on the platform, benefiting from access to a wide user base.

Sponsorships and advertisements: The DubaiNow business model hosts advertisements from businesses that want to reach its users. This includes banner ads, sponsored content, and other promotional activities that generate substantial revenue.

Transaction fees: For certain services facilitated through the app, such as bill payments or booking fees, DubaiNow charges a small transaction fee. This fee is typically a percentage of the transaction amount.

Add-ons and premium services: While the basic app services are free, DubaiNow offers additional premium features or add-ons that users can purchase. This could include enhanced functionality or advanced service options.

Data analytics and insights: By analyzing user activity and preferences, DubaiNow can compile valuable data, which can be sold to businesses interested in market trends and consumer behavior insights.